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Privacy Policy | ShortNG Hub

Created on 9 September, 2024 • 5 minutes read

Read the Privacy Policy governing the use of ShortNG Hub's link management tools, payments, and policies. | ShortNG Hub

Privacy Policy

Effective Date: 9.9.2024

At ShortNG Hub, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including URL shortening, BioLink pages, file sharing, static sites hosting, VCards, event links, tracking pixels, and any other related services provided by ShortNG Hub (collectively, the "Services").

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree to the terms, please do not use the Services.

1. Information We Collect

We collect a variety of information from Users in connection with the use of the Services. This includes, but is not limited to:

1.1 Personal Information

We may collect the following personal information from you when you sign up for an account, use our Services, or otherwise interact with ShortNG Hub:

  • Contact Information: Such as name, email address, and other contact details.
  • Account Information: Information required to set up and manage your account, including usernames, passwords, and billing details (for paid services).
  • Content: Any data, files, or information you upload, create, or share using the Services (e.g., short links, BioLink pages, files).

1.2 Automatically Collected Information

When you use the Services, we automatically collect certain data about your device and interaction with the platform. This may include:

  • IP Address
  • Device Information: Including type, operating system, and browser type.
  • User Agent
  • Location Information: Based on your IP address.
  • Cookies: We use cookies and similar technologies to collect information about your usage of the Services and preferences.
  • Tracking Pixels: We collect interaction data through tracking pixels embedded in short links, BioLink pages, and other areas of the Services.

1.3 Third-Party Information

In some cases, we may collect information from third-party services or sources, such as payment processors (e.g., Stripe, PayPal) or social media integrations. This includes transaction details for paid services or other linked accounts.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Providing and Improving the Services: To create and maintain your account, process transactions, provide customer support, and improve platform functionality.
  • Analytics: To monitor and analyze usage of the Services, track user interactions with short links, BioLink pages, and static sites, and generate reports for personal or business use.
  • Customization: To personalize your experience and tailor the Services to your preferences.
  • Communication: To send you service-related notifications, updates, and marketing materials (where legally permissible).
  • Security and Fraud Prevention: To detect, prevent, and respond to potential security issues, fraud, or illegal activities.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

3.1 With Your Consent

We may share your personal information with third parties when we have your explicit consent to do so.

3.2 Service Providers

We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, hosting, analytics, and customer support. These third parties are contractually obligated to protect your information and only use it for the services we request.

3.3 Legal Requirements

We may disclose your information to comply with legal obligations, including subpoenas, court orders, or other governmental requests. Additionally, we may disclose your information to protect our rights, property, and safety, as well as the rights, property, and safety of our users or others.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:

  • Account Information: We retain your account information for as long as your account is active and may retain it for a reasonable period after account closure for backup, auditing, or legal purposes.
  • Analytics and Tracking Data: We retain data collected for analytics and tracking purposes indefinitely unless you request its deletion.

5. Data Security

We take data security seriously and implement various technical, administrative, and physical safeguards to protect your information. These measures include, but are not limited to:

  • Encryption: We use encryption to protect data both in transit and at rest.
  • Access Controls: Only authorized personnel have access to sensitive information, and access is granted on a need-to-know basis.
  • Monitoring: We continuously monitor our systems for potential vulnerabilities and security breaches.

While we strive to protect your personal information, no system is completely secure. By using the Services, you acknowledge that you provide your information at your own risk.

6. Cookies and Tracking Technologies

ShortNG Hub uses cookies, tracking pixels, and similar technologies to collect information about your usage of the Services and to enhance your experience. These technologies help us:

  • Remember your preferences: Such as login credentials and language settings.
  • Track user behavior: To improve the Services and provide relevant content or features.

You can adjust your cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features of the Services.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to access the personal data we hold about you.
  • Correction: The right to request that we correct any inaccuracies in your data.
  • Deletion: The right to request the deletion of your personal data.
  • Data Portability: The right to receive a copy of your personal data in a portable format.
  • Objection: The right to object to the processing of your data under certain conditions.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable data protection laws.

8. Children’s Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it promptly. If you believe that we may have collected information from a child, please contact us at [Insert Contact Email].

9. International Data Transfers

If you are accessing the Services from outside of Russia, please be aware that your information may be transferred to, stored, or processed in countries where our servers or service providers are located. These countries may have data protection laws that differ from your jurisdiction. By using the Services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the "Effective Date" at the top of the page. Your continued use of the Services following any changes to this Privacy Policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at : legal[at]shortng.com